Return and Refund Policy

Last updated: [June 10, 2025]

At COR-FORM, your satisfaction is important to us. Please read our return and refund policy carefully to understand your rights and responsibilities when requesting a return, exchange, or refund.

Returns

We accept returns within 30 days of the delivery date for most items, provided they meet the following conditions:

The item must be unused, unworn, and in its original condition and packaging.
All original tags, accessories, or components must be included.
You must provide proof of purchase (order confirmation or receipt).

To initiate a return, please contact us at [sales@cor-form.com] with your order number and the reason for the return. Our customer service team will provide instructions on how to send the item back.

Please do not send your purchase back without contacting us first.

Non-Returnable Items

Certain types of products are non-returnable, including:

Customized or personalized items
Final sale or clearance items
Gift cards

We reserve the right to refuse returns that do not comply with our policy.

Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

If approved, a refund will be processed to your original method of payment within 5–10 business days.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [sales@cor-form.com] within 7 days of receiving your item.

Return Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without a tracking number.